Terms of service

By accessing the Luvenest website or purchasing from us, you agree to these Terms of Service.

Online Store

You may use our store only for lawful purposes and in accordance with applicable laws.

Product Information

We aim to present product descriptions, prices, images, and other information as accurately as possible. Actual product appearance may vary slightly due to screen settings, lighting, materials, manufacturing variations, or product updates.

Prices

Prices are displayed on product pages and may change where permitted by law. Any applicable shipping charges, taxes, or other fees will be shown where relevant before completing your purchase.

Orders

We reserve the right to reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, product availability issues, or incorrect order information.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Shipping

Shipping times and costs may vary depending on destination, carrier, customs, product availability, and fulfillment partner. Estimated delivery dates are not guaranteed.

Please review our Shipping Policy for additional information.

Returns and Refunds

Eligible products may be returned in accordance with our Refund & Return Policy.

Some opened or used personal-care or hygiene-sensitive products may not be eligible for return, subject to applicable consumer laws.

Intellectual Property

Luvenest branding, original content, graphics, product descriptions, and other proprietary material may not be copied, reproduced, distributed, or commercially used without permission where protected by applicable law.

Third-Party Services

Our store may use third-party services for payments, fulfillment, shipping, analytics, advertising, and other business operations. These providers may have their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Luvenest is not responsible for indirect, incidental, or consequential losses arising from use of the website or products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on the store.

Contact

For questions about these Terms, contact:

luvenest.store@gmail.com