Shipping policy
Shipping Policy
Thank you for shopping with Luvenest.
Order Processing
Orders are prepared for fulfillment before dispatch. Processing times may vary depending on the product and fulfillment partner.
Estimated Delivery
Delivery times vary depending on destination, carrier, customs, holidays, product availability, and other conditions outside our control.
Any delivery estimate shown at checkout or in order communications is an estimate and is not guaranteed.
Shipping Costs
Shipping charges, where applicable, are shown at checkout before you complete your purchase.
International Orders
International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country unless explicitly stated otherwise at checkout.
Tracking
If tracking is available for your shipment, tracking information will be sent to the email address used at checkout.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping address after placing an order, contact us as soon as possible at:
luvenest.store@gmail.com
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Lost or Delayed Packages
If your package appears significantly delayed, contact us at luvenest.store@gmail.com and include your order number so we can review the shipment details.
Delivery Issues
Luvenest will assist with reasonable shipment-related issues where possible, but carrier delays, customs delays, weather disruptions, or other events outside our control may affect delivery times.
Contact
For shipping questions, contact:
luvenest.store@gmail.com