Refund policy

Refund & Return Policy

Eligible products may be returned within 30 days of delivery.

Return Conditions

To be eligible for a return, the item must be:

• Unused
• Unworn
• Unwashed
• In original condition
• In original packaging where applicable

Proof of purchase may be required.

Hygiene-Sensitive Products

For hygiene reasons, certain opened, worn, or used personal-care or intimate products may not be eligible for return. Applicable local consumer laws take priority.

Damaged or Incorrect Items

If your product arrives damaged, defective, or incorrect, contact us as soon as possible after delivery at luvenest.store@gmail.com and include your order number and clear photos where applicable.

Refunds

Approved refunds are returned using the original payment method where possible. Processing time may vary depending on the payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, or applicable law requires otherwise.

Contact 

For return questions, email: luvenest.store@gmail.com