Refund & Return Policy
Eligible products may be returned within 30 days of delivery.
Return Conditions
- Unused
- Unworn
- Unwashed
- In original condition
- In original packaging where applicable
Proof of purchase may be required.
Hygiene-Sensitive Products
For hygiene reasons, certain opened, worn, or used personal-care or intimate products may not be eligible for return. Applicable local consumer laws take priority.
Damaged or Incorrect Items
If your product arrives damaged, defective, or incorrect, contact taylounia.98@gmail.com as soon as possible after delivery and include your order number plus clear photos where applicable.
Refunds
Approved refunds are returned using the original payment method where possible. Processing time may vary by payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, or applicable law requires otherwise.